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AI-enabled Intake Process

Our conversational AI-enabled guided intake allows the intake & caseworkers to seamlessly enter case notes through both voice and text from the comfort of their homes, cars or the respondent location.

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People-Centric Data Model

Our people-centric approach puts the human at the center of the data model. This allows the user to focus on cohort analysis across multiple data sets. Our data model design gives the user a 360-degree view of the person over time and across services thereby enabling insightful decision making.

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Leveraging NLU for understanding & processing complex queries

Our proprietary Natural Language Understanding (“NLU”) engine discovers the intent behind the person’s search thereby allowing the contextual search. Our engine can search for unstructured data covering both text and speech to maximize accuracy and recall for varying levels of complexity on the dataset.

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Data Science Automation for Analytics

Our analytics engine uses data mining and statistical analysis which allows the user to gain insight into programs, track agency performance and search accurately using both real-time and historical data. Our API friendly approach plugs into various analytics visualizers of your choice likeQlik, SpagoBI, and Tableau among others.

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Inbuilt Eligibility Benefit Management System

Inbuilt Eligibility Benefit Management System” (EBMS) is a highly configurable system and can be used across the spectrum of Welfare Services. It supports most of the Child Welfare programs like SNAP, TANF, Child Care, CPS, Foster care and Headstart.

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One-click Reporting for Federal & State agencies

Seamlessly integrates with the Federal reporting system cases in strict accordance with all the relevant guidelines while maintaining the highest degree of compliance. An easy to use AI & voice-enabled User interface guides every caseworker to log their case to the Federal system and track their case status throughout its lifetime.

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Rigorous Data Audit through our Proprietary Audit tool

We understand that the success of programs hinges on migrating data from legacy systems to our new system. Our proprietary data ingestion engine runs data categorization service using a combination of intelligent preprocessing, query identification and unsupervised classification. This ensures a high degree of data accuracy during the data migration process.

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Seamless Payments and Financial Tracking

Ability to integrate with major payment gateways, accounting & invoicing systems which enables processing of payments, keeping track of uncleared payments and other financial related transactions at the tap of the button.

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Mobile 1st approach

Our mobile 1st approach gives you a full suite, a feature-rich mobile interface that is accessible across both iOS and Android. It can be made fully offline thereby providing anytime, anywhere access. It also provides a secure portal for providers to securely upload their records, invoices, and other supporting documents.

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Integration with other systems

Seamlessly integrates with other Court management systems, Justice & Law enforcement systems, Grants management, Education, Medicare, Medicaid and a host of other Federal and State IT systems which enables easy flow and audit of data thereby aiding the caseworkers provide real-time responses to the care seeker.